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Custom CRM Development

Your Business Deserves a CRM Built for You

Stop forcing your workflow into a generic tool. We build custom CRM systems that match your exact sales process, team structure, and integrations — so your team closes more deals with less friction.

PHP / Laravel React.js MySQL REST API WhatsApp API SendGrid Twilio SMS Chart.js

Lead & Pipeline Management

Capture, qualify, and move leads through a visual sales pipeline tailored to your stages and team.

  • Drag-and-drop Kanban board
  • Lead scoring & priority flags
  • Multi-stage custom pipelines
  • Duplicate detection

Omni-Channel Communication

Reach customers on their preferred channel — WhatsApp, email, or SMS — all from one unified inbox inside the CRM.

  • WhatsApp Business API
  • Email (SMTP / SendGrid)
  • SMS via Twilio / local gateway
  • Full conversation history

Reports & Analytics

Real-time dashboards and exportable reports give managers clear visibility into team performance and revenue.

  • Live sales funnel analytics
  • Rep performance leaderboard
  • Revenue forecasting
  • CSV / PDF exports

Workflow Automation

Automate follow-ups, reminders, task assignments, and notifications so nothing slips through the cracks.

  • Trigger-based automations
  • Auto-assign leads to reps
  • Scheduled follow-up reminders
  • Webhook & API event hooks

Roles & Team Management

Granular permission system ensures every user sees exactly what they need — nothing more, nothing less.

  • Admin / Manager / Agent roles
  • Data visibility by team/region
  • Activity & audit logs
  • 2FA login support

Third-Party Integrations

Connect your CRM with the tools you already use — website forms, payment gateways, accounting, and more.

  • Website & landing page lead capture
  • Stripe / Telr / PayTabs payments
  • QuickBooks / Xero accounting
  • Google Sheets / Zapier sync

Our Build Process

A structured, collaborative process from discovery to launch — and beyond.

01
Discovery & Scoping

We map your current workflow, identify pain points, and define the exact features your CRM needs.

02
UI/UX Design

Figma wireframes and interactive prototypes so you see the system before a single line of code is written.

03
Development & QA

Agile sprints with weekly demos. Full unit testing, security hardening, and load testing before delivery.

04
Deployment & Training

We deploy to your server or cloud, migrate existing data, and train your team with documentation & video walkthroughs.

Why Custom Over Salesforce / HubSpot?

Off-the-shelf CRMs force you to adapt your process to their software — and charge you per seat, forever. A custom CRM is built around you:

  • No recurring per-seat licensing fees
  • Workflows built exactly to your process — no workarounds
  • You own the code and data — host anywhere
  • Add any feature at any time without platform limitations
  • Deep integrations with your local tools (UAE/KSA payment gateways, ERPs)
40%

Average increase in lead conversion

Faster follow-up with automation

100%

Data ownership — no vendor lock-in

0

Monthly per-seat SaaS fees

Frequently Asked Questions

Everything you need to know about getting a custom CRM built.

A custom CRM is purpose-built software that manages your leads, customers, sales pipeline, follow-ups, and reporting exactly the way your business operates — without the bloat or per-seat fees of SaaS tools like Salesforce or HubSpot.

A starter CRM with core lead and pipeline features takes 3–6 weeks. Larger systems with multi-team roles, advanced automation, and third-party integrations typically take 6–14 weeks. We scope it clearly before starting.

Yes. We integrate WhatsApp Business API, email (SMTP or SendGrid), and SMS so your team can communicate with leads directly from the CRM dashboard — with full conversation history logged against the contact.

Absolutely. We handle data migration from spreadsheets, HubSpot, Zoho, Salesforce, or any system that can export CSV/XML. Data mapping and cleaning is included in all paid packages.

We can deploy on your existing server, a new VPS (DigitalOcean, AWS, Hostinger, cPanel), or a cloud VM of your choice. You retain full server access and code ownership.

Yes. All packages include a 30-day post-launch warranty. Ongoing maintenance and feature development is available as a monthly retainer or on a per-task basis.

Ready to replace your spreadsheets with a real CRM?

Tell us about your business and we'll scope a CRM that fits your budget and timeline — no pressure, no fluff.

Get a Free Consultation See Pricing Packages
Transparent Pricing

Choose Your Package

No hidden fees. All prices in AED — auto-converted to your currency.

🚀
Starter

CRM Starter

Simple, focused CRM to stop losing leads in spreadsheets

د.إ 1,299
one-time
  • Contact & company management
  • Lead pipeline (up to 3 stages)
  • Task & follow-up reminders
  • Email logging
  • Basic dashboard & reports
  • Import from CSV
  • Up to 3 users
  • 2 months support
  • Delivery in 2–3 weeks
💎
Pro

CRM Enterprise

Enterprise CRM with AI scoring, integrations and advanced workflows

د.إ 7,999
one-time
  • All Business features
  • AI lead scoring & priority ranking
  • Zapier / API webhook automation
  • Accounting system integration
  • Multi-currency & multi-language
  • Customer portal (client-facing)
  • SLA & support ticket module
  • Advanced BI reporting & exports
  • Custom onboarding & team training
  • 6 months priority support
  • Dedicated CRM consultant

Secure payment via UAE gateways (Telr, Tap), PayPal, Stripe, or bank transfer. Service begins only after payment is confirmed.

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